Warranty Terms

Aug 14, 2026

1. Lub Sijhawm Warranty
Peb muab 12 lub hlis lav zoo rau peb cov pob qij txha teb, suav txij hnub xa khoom los ntawm peb lub hoobkas. Yog tias tus neeg yuav khoom tsis tau sau ib tsab ntawv tsis txaus siab nyob rau hauv 7 hnub tom qab tau txais cov khoom, cov khoom yuav tsum raug suav tias tsis muaj qhov tsis xws luag hauv qhov tsos thiab qhov ntau thaum lub sijhawm xa khoom.

2. Scope ntawm Warranty
Qhov kev lees paub suav nrog kev ua haujlwm tsis zoo los ntawm qhov tsis xws ntawm cov khoom siv lossis kev tsim khoom / kev ua haujlwm zoo, yog tias qhov ua tsis tiav no tsis tuaj yeem tshwm sim los ntawm kev hnav thiab tsim kua muag lossis siv tsis raug.

Lub warranty tsis them rau cov hauv qab no:
(1) Kev teeb tsa tsis raug, commissioning, lossis kev ua haujlwm;
(2) Cov kev ua haujlwm tiag tiag (siab, qhov kub thiab txias, kev sib hloov ceev) tshaj cov khoom siv tshwj xeeb;
(3) Ib txwm noj thiab kev laus ntawm kev hnav-thiab- rhuav tshem qhov chaw thiab khoom siv (xws li tab sis tsis txwv rau cov ntsaws ruaj ruaj, gaskets, O-rings, thiab lwm yam);
(4) Kev ua haujlwm tsis tu ncua;
(5) Sab nraud yam xws li xov xwm corrosion, electrochemical cuam tshuam, ingress ntawm txawv teb chaws tshuaj, thiab lwm yam .;
(6) Tus txiv neej- ua kev puas tsuaj, kev ua haujlwm tsis raug, kev sib tsoo, lossis lub zog majeure (hluav taws kub, dej nyab, av qeeg, tsov rog, thiab lwm yam);
(7) Ib txwm hnav thiab tsim kua muag thaum lub sijhawm ua haujlwm ntawm cov khoom siv.

3. Warranty Claim Handling Procedure
Peb tsis siv ib qho nruj -size- haum- txhua txoj kev. Txhua qhov xwm txheej lav tau raug tshuaj xyuas thiab ua haujlwm ntawm rooj plaub- los ntawm - rooj plaub raws li qhov xwm txheej tiag tiag. Thaum koj xav ua daim ntawv thov lav, thov ua raws li cov kauj ruam hauv qab no:
(1) Tus neeg yuav khoom yuav tsum ceeb toom rau peb hauv email tsis pub dhau 15 hnub ua haujlwm txij li hnub uas nrhiav tsis tau lossis yuav tsum tau tshawb pom. Kev ceeb toom tsis pub dhau lub sijhawm no yuav raug suav tias yog qhov tsis ua haujlwm tsis raug them los ntawm kev lees paub lossis kev zam ntawm tus neeg yuav khoom txoj cai thov.
(2) Daim ntawv ceeb toom yuav tsum suav nrog: tus lej xaj, tus naj npawb ntawm cov khoom lag luam, hnub yuav khoom, qhov kev ua haujlwm tsis zoo, cov lus piav qhia tsis ua tiav, nrog rau cov duab meej lossis cov yeeb yaj kiab luv. Yog tias cov ntaub ntawv muab tsis tiav, peb muaj cai thov cov ntaub ntawv ntxiv, thiab lub sijhawm rau kev ntxiv yuav tsis raug suav rau hauv lub sijhawm ua haujlwm.

1
(3) Peb pawg kws tshaj lij yuav txiav txim siab lub hauv paus ua rau tsis ua haujlwm raws li cov ntaub ntawv koj muab. Qee zaum, peb tuaj yeem thov cov ntaub ntawv ntxiv lossis xav kom rov qab cov qauv rau kev tshuaj xyuas ntxiv.
(4) Yog tias nws tau txiav txim siab tias qhov tsis ua haujlwm poob rau hauv qhov kev lees paub, peb yuav muab ib lossis ntau qhov kev kho mob hauv qab no (ntawm peb qhov kev xaiv): kev kho dawb, hloov cov khoom tsis raug, muab cov khoom hloov pauv ntawm tib lub ntsiab lus, lossis lwm yam kev pom zoo daws teeb meem.
(5) Yog tias qhov tsis ua tiav tau txiav txim siab nyob sab nraud ntawm qhov kev lees paub, peb tseem tuaj yeem muab cov khoom seem thiab kev txhawb nqa rau koj ntawm tus nqi nyiam.

4. Lub Sijhawm Warranty Tom Qab Kho
Hloov cov khoom nruab rau lub sijhawm lav yuav tsum muaj lub sijhawm lav uas tas sijhawm nrog lub sijhawm lav tseem tshuav ntawm cov khoom qub; nws yuav tsum tsis txhob muab xam. Lub warranty rau kev kho yuav tsum yog 90 hnub txij li hnub ua tiav ntawm kev kho (tsuas yog siv rau tib yam tsis ua haujlwm).

5. Kev txwv ntawm kev lav phib xaub
Nyob rau hauv tsis muaj qhov xwm txheej peb yuav tsum lav rau ib qho xwm txheej, tsis ncaj ncees, poob ntawm cov txiaj ntsig, kev cuam tshuam kev lag luam, kev poob siab zoo, lossis lwm yam kev puas tsuaj uas tshwm sim los ntawm cov khoom tsis zoo. Peb qhov kev lav phib xaub tag nrho hauv txhua kis yuav tsum tsis pub tshaj tus nqi cog lus ntawm cov khoom ua rau kev thov.
Cov nqe lus no tsis suav nrog kev lav phib xaub rau tus kheej raug mob lossis kev puas tsuaj los ntawm peb qhov kev tsis saib xyuas tag nrho lossis kev coj ua tsis zoo.

6. Kev tswj hwm txoj cai thiab kev daws teeb meem
Kev txhais thiab kev tswj hwm ntawm Cov Lus Cog Lus Warranty yuav tsum raug tswj hwm los ntawm cov kev cai lij choj ntawm Tuam Txhab Tuam Txhab Tuam Tshoj. Txhua qhov kev tsis sib haum xeeb uas tshwm sim los ntawm Cov Cai no yuav raug daws los ntawm kev sib tham tus phooj ywg; Yog hais tias kev sib tham ua tsis tiav, qhov kev tsis txaus siab yuav tsum raug xa mus rau Lub Tsev Hais Plaub Qib Siab ntawm peb qhov chaw txiav txim plaub ntug.